The staff was extremely kind, especially one of the receptionists who allowed me to use the shower after checkout, considering my flight time. That was beyond my expectations. I would like to thank them again. Additionally, the breakfast was good, and the room was clean. I would love to stay here again if I'm in the area.
Slanty
2025년 4월
Clean room, comfortable bed, friendly staff, quiet during the night. The breakfast was okay, not bad, but also nothing special.
Stanislav
2024년 7월
The pool was great for a daily swim and the breakfast included in the room was quite good in terms of selection and quality
Fangmeier
2023년 10월
The location is great, the staff are friendly and the hotel is clean/comfortable.
Tarun
2023년 3월
The pool is amazing as are the sporting facilities. The men who helped with luggage were very polite and friendly.
Zoe
2024년 5월
Comfortable but a bit dated. Only compliant is the breakfast salad has lots of fruit flies and looks scary. The rest of the food is fine. Not sure why the flies attack the salad only, especially the green pepper and cucumber. Easily 10 flies resting on the pepper 😣
Brenda
2025년 3월
Very nice amenities with the pool, overseeing the lake. Gym, sauna, steam room, and jacuzzi. Also has a driving range, but you have to pay. Reception and cleaning staff were okay. Only the bellboys felt friendly and accommodating. Location isn't great if you are trying to mainly explore Old Quarter.
Paul
2023년 10월
Excellent pool and gym right on the shore of West Lake. Good restaurant serving Asian and Western cuisine
Alexander
2025년 3월
Breakfast: the food was delicious with excellent variety. I especially loved the omelet and the coffee!! All of the help, from desk people to restaurant servers were kind, helpful, and efficient.
Joseph
2023년 9월
The hotel is situated on the lake with excellent views especially from the lap pool which is superbly maintained. The gym is one of the best equipped I’ve encountered at any hotel. If you play golf you’ll love driving balls (they are lighter) into the lake. Our room was quite large and well equipped and comfortable. A big shout out to the front desk and bellmen.
Mark
2023년 7월